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Emirates Care Service & Support

Higher Standards for Your Peace-of-Mind

Whether you’re looking for machine help, or you need drivers, software updates, manuals or guides, you can find it here. With Emirates Care,
you get the industry’s best service and support, including Genuine Roland Parts, Certified Roland Technicians, and tools to help your business thrive.

Check to see if your device is registered to take full advantage of your extended warranty support, including phone and chat support*,
unlimited access to Roland Academy, user forums, exclusive user events and more!

*Phone and chat support only apply to devices that are registered and currently under warranty

Start here by entering your product's serial number
The serial number can be found on the product information plate on the back or side of your Roland device.

View OS Compatibility List

Or browse by machine model

Software
Print & Print/Cut
Dental CAD/CAM

Other Support & Resources

Ownership has its rewards. As a registered Roland owner, you qualify for an entire menu of benefits and support!

Genuine Parts

With genuine Roland parts, you can rest assured in the high performance that comes from our high-quality components all designed to work together. The best machines deserve the best parts.

Roland Academy

We offer workshops, online webinars and video tutorials so that you can get the most of your equipment and grow your business.

Online Webinars Webinar Archive Video Support Tutorials Born To Wrap Workshop

Roland Profile Center

(Inkjet printer owners only)

Download free media profiles for your Roland printer from our certified media line and for the most popular media brands, such as 3M, Avery, Oracal and more.

User Forums

Are you a Roland product owner? Enter our message board to find answers and share tips and tricks.

VISIT USER FORUMS

Blog

Follow our blog and discover the latest tips and tricks, and Roland news.

Visit Our Blog

User Manuals

Quick and easy access to User Manuals for your Roland products.

VIEW USER MANUALS

Customer Feedback Form

Please take a few minutes to give us feedback about our service by filling in this short Customer Feedback Form. We are conducting this research in order to measure your level of satisfaction with the quality of our service. We thank you for your participation.

FEEDBACK FORM

Certified Technicians

Our trained experts utilize best practices gained from decades of experience, while being held to the highest standards, with ongoing certification, use of Roland tools and parts, and direct access to Roland headquarters. The best machines deserve the best service.

Roland DG Care

Warranty Information

What comes with your warranty? All Roland devices come with a standard one-year warranty. Please complete the form to register your product.

Roland Product Registration

Service Contracts

Want to extend your service plan after your warranty has expired? We offer extensive Service Contract plans for all of our inkjet devices. Contact us roland@eccdxb.com (or) call +971-4-4405-400

Roland Printers Service Request Form

Please complete all sections fully – incomplete forms will be returned. (Call if you need assistance!) NOTE: This form replaces all others– older forms are no longer accepted.

ROLAND SERVICE FORM

Emirates Care Support

Need to ask a question, get brochures, or receive more product information? Contact us! 

Material Safety Data Sheets

View MSDS Documents

Download Applications

Roland DG Corporation (“Roland”) grants you a non-assignable and non-exclusive right to use the COMPUTER PROGRAMS (“Software”)

DOWNLOAD